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768 Appendix A:Troubleshooting a WSS
NN47250-500 (Version 03.01)
Recovering the system when the enable password is
lost
You can recover any model switch if you have lost or forgotten the enable password. You also can recover a 2350 even
if you have lost or forgotten the login password.
To recover a WSS, use one of the following procedures.
2350
1 After the switch has fully booted, use a pin to press the factory reset switch for at least 5 seconds. This
operation erases the switch’s configuration.
2 Use a web browser to access IP address 192.168.100.1. This address accesses the Web Quick Start.
3 Use the Web Quick Start to set the administrator usernames and passwords and other parameters. Make
sure you reconfigure the switch’s IP connection.
4 See “First-time configuration via the console” on page 77.
2382, 2380 or 2360/2361
1 Reboot the switch, and interrupt the WSS boot process.
Insert a pin into the restart switch or power the WSS off and on again to cause the WSS to reboot.
Figure 38 shows the location of the restart switch. The restart switch on a 2360/2361, 2380 or 2382
switch is also located next to its serial console port.
Figure 38. WSS restart switch location
2 When you see descending numbers on the console, press q, then press Enter.
3 Type the following command at the boot> prompt:
boot> boot OPT+=default
Caution! Recovering the system will delete your configuration file.
1
21 22
Link
AP
Mgmt
Console
Rst
Link
AP
234 5678910
11 12 13 14 15 16 17 18 19 20
100-240V
50/60 Hz
8A MAX
DISCONNECT
ALL POWER
BEFORE
SERVICING
Restart switch
840-9502-0026