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18 Preface
302283-E Rev 00
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the www12.nortelnetworks.com/ URL and click
Express Call Routing at the bottom of the page.