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B6500 User’s Guide> 106
Nothing is
printed.
Multiple sheets of paper are fed simultaneously. Fan the paper
well and reload.
“ Loading Paper” (P. 40)
The drum/toner cartridge is defective/damaged or there is no
more toner inside the cartridge. Replace with a new drum/
toner cartridge.
“ Replacing the Drum/Toner Cartridge” (P. 118)
Spots of missing
text.
This may be due to breakdown of high voltage power. Contact
service.
The paper is damp. Replace with paper from a new ream.
“ Loading Paper” (P. 40)
The paper used is not suitable. Load the correct type of paper.
“ Usable Paper” (P. 36)
Text is blurred. The paper used is not suitable. Load the correct type of paper.
“ Usable Paper” (P. 36)
The paper is damp. Replace with paper from a new ream.
“ Loading Paper” (P. 40)
Missing
characters
throughout the
length of the
paper.
The drum/toner cartridge is defective/damaged or there is no
more toner inside the cartridge. Replace with a new drum/
toner cartridge.
“ Replacing the Drum/Toner Cartridge” (P. 118)
Text or images
are printed at an
angle.
The paper tray guides are not set in the correct positions. Set
the length guide and the right width guide in the correct
positions.
“ Loading Paper in a Paper Tray” (P. 40)
Symptom Reason/Action