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B6500 User’s Guide> 114
For Windows NT 4. 0/Windows 2000/Windows XP
When the printer is not printing
Cause Verification Action
Incorrect IP address. Ask your network
administrator to check
that the IP address is
correct.
Specify the correct IP
address for the printer.
When [LPD Spool] is set
to [Memory], the print
data sent from a
computer in a single
print instruction has
exceeded the upper limit
of the receiving capacity.
Check the memory
capacity of [LPD Spool]
and compare it with the
print data which was
sent in the single print
instruction.
1. If a single file of print
data has exceeded the
upper limit of the
memory capacity, divide
the file into smaller ones
and try again.
2. If multiple files have
exceeded the upper limit
of memory capacity,
reduce the number of
files to be sent at one
time.
An irrecoverable error
has occurred during
printing.
Check if an error is
displayed on the control
panel.
Switch off and then on
the printer.
The transport protocol is
different from that of the
computer.
Check the selected
transport protocol.
Select the same
transport protocol as
that of the computer.