Filter
Top Products
Troubleshooting > 50
The printout differs from the screen display.
Printout of completely
different characters or
symbols.
Incorrect print setup for
the user application.
Reselect print setup for
the applications
according to priority.
The application control
codes for the previous
print operation are still
enabled.
Initialise the printer.
The input application
control signal is not
correct.
Print in hex dump mode
and verify the data
content. Make
corrections in the
application.
The interface cable is
not properly connected.
Reconnect the cable
correctly.
Too high or too low TOF
(where printing starts).
The TOF is not correctly
selected.
Initialise the printer.
Select correct TOF for
cut sheet and
continuous forms.
Select the first-line print
position and adjust the
paper top position.
Reselect the margin
correctly in the
application.
Too large or small left
and/or right margins.
The left or right margin
is not correctly
selected.
Incorrect positions of
the Paper Guide or Pin
Tractors. Select and
adjust the position
again depending on the
paper type.
Reselect the left and
right margins correctly
in the application.
When continuous forms
are used, the content of
a single form is printed
on two forms.
The paper length
selected in the
application does not
match the physical
paper length.
Match the paper length
selected in the
application with the
physical paper length in
use.
PROBLEM CAUSE ACTION