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Troubleshooting (Advanced)
Disc Operation
The CD/DVD drive does not work nor-
mally.
z Set [Optical Drive] to [Enabled] in the [Advanced] menu of the Setup Utility
(Î page 82).
z Clean the lens (Î page 23).
z Check the disc condition (Î page 24).
Cannot play back TV programs recorded
on a commercial DVD recorder.
z Finalize the disc on the DVD recorder when the program was recorded in video
mode on DVD-R/RW or in VR mode on DVD-RW.
A blue background appears on the
screen when playing an MPEG image.
z You opened the CD/DVD drive or removed the MPEG disc while it was operat-
ing. Re-insert the MPEG disc and close the CD/DVD drive.
The CD/DVD drive vibrates exces-
sively or makes noise.
z Insert the disc correctly.
z Check the disc condition (Î page 24).
z When writing to CD-R/RW using Roxio Creator LJB, you can minimize vibration
while writing by using the writing speed at [8x] or less.
Cannot eject a disc. z Turn on the computer.
To remove a disc when the computer is powered
off, insert a pin of 1.3 mm {0.05″} in diameter into
the emergency hole (A). (When the diameter of the
pin is smaller than this, insert the pin slightly down-
ward.) Pushing it completely to the end will free the
tray so that it can be pulled out. (The position of the
emergency hole differs depending on the drive.)
The disc tray does not close. z Do not touch the eject button when closing the tray.
Other disc operation problems. z Use another drive or media.