Troubleshooting
229
Problem Solving
Error Message Sent to the Sender
Error messages that are emailed from your machine to the original sender during remote programming of
the Auto Dialer via email.
Internet FAX Return Receipt Errors Messages
Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Auto
Dialer via email fails.
Email ABBR Programming Errors
Error Message Possible Cause
1 554 Data transfer error (broken header) The header or sub header decoding is being processed while the
message finished, try again.
2 554 Data transfer error (broken data) Multiple contents are present and being processed while the
message finished, try again.
3 554 Data transfer error (FAX module) Data transfer error occurred in the FAX module while communicating
with the LAN module, try again.
4 554 MIME attachment not supported
(message/file)
MIME attachment is not supported during this operation, re-send
using plain text in the message body only.
5 554 MIME format not supported MIME file type is not supported, re-send using plain text in the
message body only.
6 554 G3 relay permission denied The requested domain for Relayed XMT is not registered.
7 554 Relay address unknown The telephone number of end receiving station for the Relayed XMT
is unknown.
8 554 Memory full (FAX module) FAX Memory is full, try again later.
9 554 Data transfer error Other errors not listed above, try again later.
Error Message Possible Cause
1 Format Error : <@command block, the
"@end" command is missing.>
The block termination command "@end" is missing in the
"@command" block, add the "@end" command and try again.
2 Format Error : <@begin block, the
"@begin" command is missing.>
The block start command "@begin" is missing in the "@begin" block,
add the "@begin" command and try again.
3 Format Error : <@begin block, the "@end"
command is missing.>
The block termination command "@end" is missing in the "@begin"
block, add the "@end" command and try again.
4 Format Error : <@system block, the
"@end" command is missing.>
The block termination command "@end" is missing in the "@system"
block, add the "@end" command and try again.
5 Format Error : <@sender block, the
"@end" command is missing.>
The block termination command "@end" is missing in the "@sender"
block, add the "@end" command and try again.
6 Format Error:<@domain block, the "@end"
command is missing.>
The block termination command "@end" is missing in the "@domain"
block, add the "@end" command and try again.
7 Format Error : <@program block, the
"@end" command is missing.>
The block termination command "@end" is missing in the
"@program" block, add the "@end" command and try again.
8 Format Error : <@system block, the
"@system" command is missing.>
The system block start command "@system" is missing in the
"@system" block, add the "@system" command and try again.
9 Permission denied : <Fax Forward
parameter is set to "Valid".>
Change the Fax Forward parameter to "Invalid" and try again.
10 Permission denied : <Fax machine is busy
performing a task.>
Try again later when the machine is not busy.
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