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Warranty
Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY,
DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITA
CORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC.,
One Panasonic Way, Ave. 65 de Infantería, Km. 9.5
Secaucus, New Jersey 07094 San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Panasonic Facsimile Product
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer
Electronics Company or Panasonic Sales Company (collectively referred to as
“the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the date of original purchase (
“warranty
period
”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new
or a refurbished product. The decision to repair or replace will be made by the warrantor.
Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic
parts (cabinet) are not warranted under this Limited Warranty.
During the
“Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there
will be no charge for parts. You must carry-in or mail-in your product during the warranty period. This warranty
only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended
only to the original purchaser of a new product which was not sold
“as is”. A purchase receipt or other proof
of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329)
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred
in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink
film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, signal reception problems, misadjustment of
consumer controls, improper maintenance, power line surge, improper voltage supply, lightning damage,
modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the
product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY
COVERAGE
”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install
an installed unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for
illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
FAX categories Parts Labor
Thermal Transfer Facsimile 6 Months 6 Months
Laser Facsimile 1 (one) Year 1 (one) Year