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Help
For assistance, call 1-800-435-7329.
LCD display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display message Cause & Remedy
PAPER JAMMED
NO FAX REPLY
MODEM ERROR
MESSAGE FULL
LOADING ERROR
JOG-DIAL FULL
FREE FILM EMPTY
FILM NEAR EMPTY
FILM EMPTY
FAX MEMORY FULL
FAX IN MEMORY
CHECK PAPER
CHECK MEMORY
CHECK DOCUMENT
CHECK COVER
CALL SERVICE
●
There is something wrong with the unit. Contact our service personnel.
●
The cover is open. Close it.
●
The document is not fed into the unit properly. Reinsert the document. If
misfeeding occurs frequently, clean the document feeder rollers and try again
(p. 115). If the problem remains, adjust the feeder pressure (p. 112).
●
Memory (telephone numbers, parameters, etc.) has been erased. Re-program.
●
The recording paper is not installed or the unit ran out of paper. Install paper
and press to clear the message.
●
The recording paper is not fed into the unit properly or has jammed near the
recording paper entrance. Clear the jammed paper and press
to clear the message (see “When paper has jammed near the recording paper
entrance” on page 111).
Do not install folded or heavily curled paper in the paper cassette.
●
The unit has (a) document(s) in memory. See the other message instructions to
print out the document(s).
●
Memory is full of received documents due to a lack of recording paper or a
recording paper jam, etc. Install paper or clear the jammed paper.
●
When performing memory transmission, the document being stored exceeds the
memory capacity of the unit. Transmit the entire document by using manual or
automatic transmission.
●
The film is empty. Replace the film cartridge with a new one (p. 114).
●
The film is slack. Tighten it (see step 3 on page 114) and install again.
●
The remaining film can print about 15 pages of letter size documents. Prepare a
new film cartridge (p. 14).
●
The free starter film is empty. Replace the film cartridge with a new one
(p. 114).
●
There is no space to store new stations in the JOG DIAL directory. Edit or erase
unnecessary stations (p. 37).
●
A loading error occurred while receiving data from FaxSav. Contact FaxSav
at 1-888-332-9728.
●
There is no room left in memory to record a voice message. Erase some or all of
the messages (p. 90, 96).
●
There is something wrong with the modem circuit. Contact our service personnel.
●
The other party’s fax machine is busy or ran out of recording paper. Try again.
●
A recording paper jam occurred under the film cartridge. Clear the jammed
paper (p. 110).
START/SET/COPY
START/SET/COPY
(continued)
Error Messages