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Operations
For assistance, call 1-800-435-7329.
Receive mode
Problem Cause & Remedy
I cannot select the desired receive
mode.
●
If you set the TAD/FAX, FAX ONLY or TEL/FAX mode:
– Select the desired mode using feature #77 (p. 67), and
– Press to turn on the AUTO ANSWER light.
●
If you set the TEL mode:
– Press to turn off the AUTO ANSWER light.
AUTO ANSWER
AUTO ANSWER
ON
AUTO ANSWER
TAD/FAX ON
OFF
AUTO ANSWER
TAD/FAX ON
Copying
Problem Cause & Remedy
The unit does not make a copy.
A dirty pattern or a black line
appears on the copied documents.
The copied image is distorted.
The printing quality is poor.
The printing is faint.
●
You cannot make a copy during programming. Try to make a
copy after programming or stop the programming.
●
The glass or rollers are dirty. Clean them (p. 115).
●
The thermal head is dirty. Clean it (p. 115).
●
Some paper has instructions recommending which side to print
on. Try turning the paper over. We recommend smooth paper
such as Hammermill Jet Print for clearer printing.
●
You may have used paper with a cotton and/or fiber content that
is over 20%, such as letterhead or resume paper. We recommend
smooth paper such as Hammermill Jet Print for clearer printing.
R
R
ABC
Original
Copy
Answering device
Problem Cause & Remedy
No voice messages have been
recorded in the TAD/FAX mode.
I cannot retrieve recorded messages
from a remote telephone.
●
The memory is full. Erase some or all the messages (p. 90, 96).
●
Make sure that you use the remote operation ID correctly (p. 94).