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Jams
For assistance, call 1-800-435-7329.
Sending document jams
If the unit does not release the document during feeding, remove the document as follows.
1
Open the cover by pressing the cover open
button.
2
Remove the jammed document carefully.
3
Close the cover securely by pushing down on
both ends.
Cover open
button
If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.
1
Open the cover by pressing the cover open
button.
2
Shift the position of the lever by using an
instrument with a pointed end, like a paper clip.
Position A: When documents do not feed.
Position B: Standard position (pre-selected)
Position C: When documents multiple feed.
3
Close the cover securely by pushing down on
both ends.
A C
B
Lever
Cover open
button
Note:
●
Before opening the cover, do not pull out
the jammed paper forcibly.
Sending document does not feed, or multi-feeds