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Error Messages
For assistance, call 1-800-435-7329.
Reports
When your fax does not transmit, check the following items first.
– The number you dialed is correct.
– The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and journal
reports (p. 55, 56).
Communication message
Error code
Cause & Remedy
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PRESSED THE STOP KEY
THE COVER WAS OPENED
OK
41–72
FF
—
54, 59
70
—
—
—
—
—
—
●
A transmission or reception error occurred. Try again or check
with the other party.
●
The document is jammed. Remove the jammed document (p. 112).
●
A transmission or reception error occurred because of a problem
with the other party’s fax machine. Check with the other party.
●
The document was not received due to memory being full.
●
The document was not fed into the unit properly. Reinsert the
document and try again.
●
The other party’s fax machine was busy or ran out of recording
paper. Try again.
●
The document was not fed properly. Reinsert the document and
try again.
●
The other party’s fax machine rings too many times. To send a
fax manually, dial the number, confirm the fax tone, and press
.
●
The other party’s machine is not a facsimile. Check with the
other party.
●
The number you dialed is not in service.
●
The button was pressed and fax communication was
canceled.
●
The cover was opened. Close it and try again.
●
Fax communication was successful.
STOP
START/SET/COPY