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Table of Contents
RJ45F to DB25M DTE Crossover Adapter.......................................... 226
RJ45F to DB25M DCE Modem Adapter .............................................. 227
RJ45F to DB25F DTE Crossover Adapter .......................................... 228
RJ45F to DB9M DTE Crossover Adapter............................................ 229
RJ45F to DB9F DTE Crossover Adapter ............................................ 230
Sun/Cisco RJ45M Connector Cable for Rack Mount Models........... 230
Appendix G Troubleshooting.........................................232
Introduction .............................................................................. 232
Hardware Problems ................................................................. 232
Communication Issues............................................................ 232
DeviceManager Problems ....................................................... 233
Host Problems.......................................................................... 233
Login Problems........................................................................ 233
Problems with Terminals ........................................................ 235
Unknown IP Address ............................................................... 235
DHCP/BOOTP Problems.......................................................... 236
Language Problems................................................................. 236
Long Reboot Cycle .................................................................. 236
I/O Models................................................................................. 236
IPv6 Issues ............................................................................... 237
Contacting Technical Support................................................ 238
Making a Technical Support Query .................................................... 238
Who To Contact ............................................................................... 238
Have Your Product Information Ready ............................................ 238
Making a support query via the Perle web page.............................. 238
Repair Procedure.................................................................................. 239
Feedback on this Manual..................................................................... 239
Appendix H Data Logging ..............................................240