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Overview
The World Wide Web
If you need technical support for your printer, please con-
tact the Pitney Bowes Customer Care Center at:
www.pb.com\support
You'll find the latest support information about our products
as well as answers to frequently asked technical questions
(FAQs). You'll also be able to e-mail questions of your own.
Phone Support
If you need technical support for your printer, please
contact the Pitney Bowes Customer Care Center at:
1.800.522.0020
Before You Contact Pitney Bowes...
Please see Chapter 6, Troubleshooting, for a description
of common problems and their solutions. If you need to
call the Customer Care Center, please have the following
information at hand:
• Product name: DA950.
• Serial number: See back of printer.
• Nature of problem: What happens and when does
it happen?
• The steps you've already taken to solve the prob-
lem and the results.
Getting Help
Pitney Bowes has made it easier than ever to order sup-
plies designed specifically for your printer. Just point your
browser to www.pb.com/supplies
You'll find a complete, easy-to-navigate online store that of-
fers a wide assortment of genuine Pitney Bowes accesso-
ries and supplies at attractive prices. If you prefer to order
by phone, please call:
1.800.243.7824
Our representatives will be happy to answer your ques-
tions and take your order.
Ordering
Supplies
SV61183 Book.indb 1-4SV61183 Book.indb 1-4 6/9/2004 9:16:34 AM6/9/2004 9:16:34 AM