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6-4
Troubleshooting Your Printer
Problem Grey or Light Print–Black Ink
Reason: Ink supply is low, or media thickness knob is
set too high.
Solution: Check adjustment of the media thick ness
knob (page 3-8). If this fails to correct the
prob lem, replace ink car tridge (page 5-2).
Problem Address Printing is not Sharp
Reason: Incorrect media thickness knob setting.
Also, un suit able material.
Solution: Check whether media thickness knob is
adjusted too high (page 3-8).
NOTE: Print quality is less sharp when us-
ing Tyvek, recycled or glossy media.
Problem Address Smudging
Reason: Incorrect media thickness knob setting.
Also, ink may not dry on very high gloss
ma te ri al.
Solution: Check whether media thickness knob is
adjusted too low (page 3-8). Try using less
glossy material.
Check exit idler rollers.
Print Quality
Problems
(continued)
SV61183 Book.indb 6-4SV61183 Book.indb 6-4 6/9/2004 9:17:00 AM6/9/2004 9:17:00 AM