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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control
Polycom, Inc. 18
To place a multipoint call by adding sites to a call:
1 Call the first site.
2 After the call connects, touch Add Call Participant from the Call screen.
3 Place a call to the next site. For more information, refer to Calling by Entering a Name or Number on
page 4.
4 Repeat the above steps until all sites are connected.
Hanging Up a Multipoint Call
To hang up an individual call in a multipoint call:
» On the Active Call screen, select the call that you want to hang up and touch Hang Up.
To hang up all calls in a multipoint conference call:
» At the top of the Active Call screen above the list of individual calls, touch Hang Up.
Passwords for Multipoint Calls
You might be required to enter a meeting password to join a multipoint call. And you can require that far-end
systems enter a meeting password to prevent unauthorized participants from joining multipoint calls hosted
by your RealPresence Group system.
To configure a meeting password:
1 From the Home screen, touch .
2 Touch the RealPresence Group Series System tab.
3 In the Meeting Password field under Meetings, enter the password.
Multipoint Viewing Modes
The multipoint viewing mode configured on the host system is the one used in the call. The default mode is
Discussion, however, your administrator might have configured one of the other modes for your system.
Points to Note about Meeting Passwords:
• If you need to generate touch tones (DTMF tones), touch Keypad from the Call
screen. Then use the keypad number buttons.
• Do not set a meeting password if multipoint calls include audio-only endpoints.
Audio-only endpoints are unable to participate in password-protected calls.
• Microsoft Office Communicator clients are unable to join password-protected
multipoint calls.
• SIP endpoints are unable to dial in to password-protected multipoint calls.
• If a meeting password has been set for a call, People+Content IP clients must
enter the password before joining the meeting.