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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control
Polycom, Inc. 5
user@domain.com (SIP)
3 Touch to place the call.
Calling from the Contacts Screen
If your system administrator has added directory and contacts, you can view your favorites and search for
contacts registered to the same Global Directory Server.
To place a call from the Contacts Favorites screen:
1 From the Home screen, touch > Favorites.
2 Touch an entry to place the call.
To see more details about an entry in Favorites, touch next to the entry.
Calling from the Recent Calls List
You can quickly choose a number to call from a list of the sites you have called recently. The Recent Calls
screen provides details of all incoming and outgoing calls, including the time of the calls.
To place a call from the Recent Calls list:
1 From the Home screen, touch and then touch Recent Calls.
2 Touch an entry to place the call.
You can filter the list by touching All, Placed, or Received.
To see more details about a call listed on the Recent Calls screen, touch next to the entry.
Answering a Call
If the Polycom RealPresence Group system does not answer incoming calls automatically, you are
prompted to answer manually. Touch Answer or Ignore when a call comes in.
Call Screen
When you are in a call, the Call screen appears. From the Call screen you can complete these tasks:
● Touch the Volume slider to adjust the volume at your site.
● Touch the Mute icon to mute or unmute your microphones.
● Touch Hang up to end the call.
● Touch Add call to add another call participant.
● Touch Cameras to adjust the cameras or view presets.
● Touch Show Content to select, start, or stop content.
● Touch Layout to choose a video layout at your site.
If you navigate away from the Call screen during a call, you can return to it at any time by touching
the green Back to the Call button.