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Psion Teklogix NETBOOK PRO User Manual 123
Chapter 8: Troubleshooting And Tips
Basic Troubleshooting For Your PC
2. Check that the PC Connection setting in the Control Panel is enabled
and set to the correct serial port. Note that a partnership must already
exist for the Infrared port to use ActiveSync correctly.
3. Perform a soft reset on the NETBOOK PRO.
8.2.3 Basic Troubleshooting For Your PC
1. Close down any other open applications in Windows.
2. If you have a laptop:
• Make sure you have no PC Cards (PCMCIA cards) plugged in.
• Most laptops have power-saving features that disable the COM ports.
Turn these power saving options OFF.
• If your PC has an Infrared port, make sure it is disabled and your
serial/COM ports are enabled. Psion Teklogix can support you with any
of these issues. Check the laptop’s manual or contact the manufacturers
support department to get these issues rectified.
3. The ActiveSync Connection server icon is in the bottom right-hand
corner of your PC Screen. When you are not connected, it is a grey
circle. When you have made a successful connection, it becomes a
green circle.
• Right-click the ActiveSync icon and
choose Connection Settings from the
context menu.