Filter
Top Products
52 UST-IP USER MANUAL
DIRECT ANALOG USER
CONSOLE PROBLEMS
SOLUTION
from a Direct Analog User
Console.
users are currently attempting to control the active Target Server.
I cannot view the Target
Server that I am looking for
from a Direct Analog User
Console.
Ensure that you are looking at the Direct Analog User Console connected
to the correct User Port. Remember, Direct Analog User Consoles can be
attached to User Ports 1 through 4. Each User Console will view the path
of the matching KVM Port. For example, the User Console attached to
User Port 1 will view the KVM path attached to KVM Port 1. Similarly,
the User Console attached to User Port 2 will view the KVM path
attached to KVM Port 2, and so on.
KEYBOARD PROBLEMS SOLUTION
UST-IP is not accepting
keyboard commands from
the Remote PC.
The UST-IP window of TRC must be the active window for proper
keyboard control. Ensure the window in which you are typing is active.
Try clearing the keyboard signals to ensure that the release or breakcode
signal has been received − alternately press the <Ctrl>, <Shift> and
<Tab> keys rapidly a few times on your keyboard. Ensure the remote
user has keyboard and mouse privileges.
Exit the UST-IP software and then restart it again.
I pressed the Caps Lock key
on my Remote PC. The
CAPS indicator on the
UST-IP Status Bar
appeared, but the Caps
Lock indicator light is not
lit on my Remote PC
keyboard.
This is normal. Use the indicators on the Status Bar to determine CAPS
key status for the Target Server. If a local user at the Direct Analog User
Console’s keyboard has changed a Lock key status (Caps-Lock, Num-
Lock, or Scroll-Lock) on the Target Server, then server status may not
match the state of the Remote PC’s keyboard.
The Keyboard is not
functioning and the green
LED on the back of UST-IP
for at least one of the KVM
ports is not blinking, but
rather constantly lit.
Reset the keyboard chips within UST-IP by recycling power to it. Make
sure you power down both UST-IP and all attached KVM switches at the
same time. Otherwise the KVM chips in UST-IP will draw power from
the KVM switches and fail to reset.
I am accessing UST-IP via
the Web Browser and the
keyboard does not function.
I type, but nothing happens.
Click the window title bar under the UST-IP toolbar to activate the
viewing window. If the viewing window is not the active window, the
keyboard will not function.