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SYMPTOM REQUIRED ACTION
The telephone keeps ringing and no fax is
printed.
❐ You are in Manual Receive mode.
Change to Auto Receive mode (see
page 27).
❐ Power is switched off.
No printout; the Add Paper indicator is lit. The cassettes are empty.
Add paper (see page 96).
No printout; the Clear Copy indicator
blinks.
❐ The printer has jammed. Clear the jam
(see page 115).
❐ Do user maintenance, especially
rollers [N], [L], and [U] (if the lower
cassette is installed). See page 103.
Stripes on copies. ❐ Clean the exposure glass (see page
103).
❐ Do user maintenance, especially glass
[I] and wire [T] (see page 103).
You can’t receive phone calls; the unit
only rings once then goes into receive
mode.
You are in Auto Receive mode. Change to
Manual Receive mode (see page 27).
You can’t receive phone calls; the unit
does not ring.
The telephone line is not connected.
Connect the modular cord (see page 63).
Dialing took place, but polling could not. ID Codes do not match.
Contact the person at the other end.
RECEPTION/
COPYING
POOR COPY
QUALITY
TELE-
PHONING
POLLING
RECEPTION
SECTION 7. SOLVING PROBLEMS
120