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Troubleshooting Error Codes
Code
O-24
O-70
i-00
l-01
2-xx
4-00
4-01
4-02
4-10
5-20,5-21
5-25
6-01,6-02
6-05,6-06
6-08
6-09,6-10
9-07
9-08
9-09
Possible Cause
Memory may be full or there may be a problem with your printer, (jam
need to add paper or toner). Clear memory or solve the problem with your
printer. If the memory was not full, substitute reception may have been
disabled. See page 16
There is a problem with the machine at the other end.
Document jam, improperly inserted document
Document length exceeded the maximum limit, or as for code l-00
Possible fault in your machine
The page took too long to send. Send again at a lower resolution, or
without halftone. The phone line may be bad.
There is a bad line. Your phone line may be disconnected.
The received page was too long.
Other party may be using ID codes. Ask the other party to avoid ID codes.
Insufficient memory to receive the message. When the pages in memory
have been printed, ask the other party to resend.
Your machine has a problem.
Poor line condition or a problem with your machine
Poor line condition, or a problem with the fax machines
A problem with the machine at the other end
A problem with the machine at the other end or with yours machine
Copy jam at the cassette entrance
Copy jam inside the machine
Copy jam at the feed-out area
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