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Troubleshooting I-15
NovaJet PRO 600e User's Guide
APPENDICES
maximum attainable page size is approximately 55 x 55 inches. Larger page sizes may be attainable
if the resolution in the driver is lowered. This limitation also applies to the HP 750C
plotter, and 16 bit plotter drivers under Win95.
Programs that use their own internal drivers that bypass the Windows operating system are not
common but they do exist. Also, other driver programs or RIPs were created specifically to
achieve special capabilities including: increased speed, scaling, color correction / calibration,
extended print length, etc.
These programs don’t use their own operating system. But, they create certain conditions that
bypass those particular areas of the Windows O/S limitations.
Some programs with internal drivers to print from include: AutoCAD, MicroStation, FlexiSign
Pro, PosterShop, CactusJet, etc. External printer driver RIPs are made by Pisa, Fiery (EFI),
ZenoGraphics, Intelligent Systems, Wasatch, etc.
Calling for Help
If you have tried the suggestions in this manual and still need assistance, call the ENCAD
dealer where you purchased your printer.
Before you call technical support for help, be sure that you have all of the following informa-
tion available:
Printer Information
model
firmware
revision (letter)
memory
serial number
Computer Information
model
operating system
connection (serial or parallel)