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7.31
7
Common Macintosh Problems
Common Linux Problems
Problem Possible Cause and Solution
The printer does not
print a document from
Acrobat Reader.
You should change the Print Method option to
Print as Image
when you print with Acrobat Reader.
The document is
printed, but the print
job does not disappear
from the spooler in Mac
OS 10.3.2.
Update your Mac OS to OS 10.3.3 or higher.
Problem Possible Cause and Solution
I can’t change settings in
the configuration tool.
You need to have administrator privileges to be able to change
global settings.
I am using the KDE
desktop but the
configuration tool and LLPR
won’t start.
You may not have the GTK libraries installed. These usually
come with most Linux distributions, but you may have to
install them manually. Refer to your distribution’s installation
manual for more details about installing additional packages.
I just installed this
package but can’t find
entries in the KDE/Gnome
menus.
Some versions of the KDE or GNOME desktop environments
may require that you restart your session for the changes to
take effect.
I get a “Some options are
not selected” error
message while editing the
printer settings.
Some printers have conflicting settings, meaning that some
settings for two options can’t be selected at the same time.
When you change a setting and the Printer Package detects
such a conflict, the conflicting option is changed to a “No
Choice” value. You have to choose an option that does not
conflict before being able to submit the changes.