SMC Networks SMC6726AL2 Switch User Manual


 
B-1
A
PPENDIX
B
T
ROUBLESHOOTING
Problems Accessing the Management Interface
Table B-1 Troubleshooting Chart
Symptom Action
Cannot connect using
Telnet, web browser,
or SNMP software
Be sure the switch is powered up.
Check network cabling between the management station
and the switch.
Check that you have a valid network connection to the
switch and that the port you are using has not been disabled.
Be sure you have configured the VLAN interface through
which the management station is connected with a valid IP
address, subnet mask and default gateway.
Be sure the management station has an IP address in the
same subnet as the switch’s IP interface to which it is
connected.
If you are trying to connect to the switch via the IP address
for a tagged VLAN group, your management station, and
the ports connecting intermediate switches in the network,
must be configured with the appropriate tag.
If you cannot connect using Telnet, you may have exceeded
the maximum number of concurrent Telnet/SSH sessions
permitted. Try connecting again at a later time.