SMC Networks SMC6726AL2 Switch User Manual


 
T
ROUBLESHOOTING
B-2
Cannot connect using
Secure Shell
If you cannot connect using SSH, you may have exceeded
the maximum number of concurrent Telnet/SSH sessions
permitted. Try connecting again at a later time.
Be sure the control parameters for the SSH server are
properly configured on the switch, and that the SSH client
software is properly configured on the management station.
Be sure you have generated a public key on the switch, and
exported this key to the SSH client.
Be sure you have set up an account on the switch for each
SSH user, including user name, authentication level, and
password.
Be sure you have imported the client’s public key to the
switch (if public key authentication is used).
Cannot access
the on-board
configuration
program via a serial
port connection
Be sure you have set the terminal emulator program to
VT100 compatible, 8 data bits, 1 stop bit, no parity, and
9600 bps.
Check that the null-modem serial cable conforms to the
pin-out connections provided in the Installation Guide.
Forgot or lost the
password
Contact SMC Technical Support for help.
Table B-1 Troubleshooting Chart (Continued)
Symptom Action