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Sony VAIO Desktop User Guide
If this still fails, proceed as follows:
1 If possible, save any unsaved work.
2 Press <Alt>+<F4>.
The Turn off computer box appears.
3 Select Restart.
Make sure the software you are using is compatible with your equipment and operating system. If these
options fail, try re-installing the software.
✍ If none of the above solves the problem, you can turn off the computer by pressing the power button for longer than 4 seconds. All unsaved data will
If the same application locks up regularly, contact the software publisher or the advertised technical support.
locks up during shutdown
There are many reasons why the Windows
operating system may not shut down properly, including
incompatible or conflicting drivers, damaged files, or non-responsive hardware.
To search Windows
Help for troubleshooting information, proceed as follows:
1 From the Start menu, select Help and support.
2 Click Fixing a problem.
3 Use the browse and search functions to find a solution.