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● Characters are wrong or missing; formatting control codes do not work
Probable Cause
Action
Problem with the Refer to your application program manual.
application
program.
Some wires are
Printer needs repair.
missing from the
print head.
Wrong default Check the current EDS setting. Modify the EDS setting.
setting with
EDS switches.
● Dots are missing or print quality is poor
Probable Cause
] Action
Adjustment lever Check the position of the adjustment lever.
is set incorrectly. See Chapter 3.
Print head is not Printer needs repair.
working.
● Forms are smudged or printing is too dark
Probable Cause
Action
Adjustmentlever
issetincorrectly.
Ribbonistwisted
or isnot between
theprintheadand
the print head
shield.
Print head shield
(or print head) is
damaged or
missing.
Check the position of the adjustment lever.
Move the leverto a lighter setting (front). See Chapter 3.
Install the ribbon correctly. See “Installing the ribbon
cartridge” in Chapter 2.
See “Installing the ribbon cartridge” in Chapter 2 to
locate the print head shield and print head. Contact your
dealer.
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