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8 Contents
Bypassing prerequisite checks ..................................................................33
About installing a database to a SQL Server instance ...................................34
About SQL Server installation requirements ..........................................34
About installing on computers that run Windows 2000 .......................35
Configuring the temp environment variable .................................................. 36
Installing the management server .................................................................... 36
About installation types and settings .......................................................36
Installing the management server into a database instance
previously used for Symantec Critical System Protection ....37
Management server installation settings and options ..................38
Installing evaluation installation that runs MSDE on the local
system ....................................................................................................42
Installing evaluation installation using existing MS SQL instance ..... 44
Installing production installation with Tomcat and database schema 45
Installing Tomcat component only ........................................................... 47
Installing and configuring the management console ....................................48
Installing the management console .......................................................... 48
Configuring the management console .....................................................49
Installing a Windows agent ................................................................................51
About the SSL certificate file ..................................................................... 51
About the installation settings and options ............................................51
Installing the Windows agent software ...................................................55
Unattended agent installation ...........................................................................59
Displaying InstallShield commands .........................................................59
Microsoft Windows Installer commands .................................................60
Installation properties ................................................................................ 61
Installing the Windows NT policy .....................................................................64
Uninstalling Symantec Critical System Protection ....................................... 65
Uninstalling an agent using Add or Remove Programs ........................ 66
Unattended uninstallation of an agent .................................................... 66
Uninstalling the management console ....................................................67
Uninstalling the management server and database .............................. 67
Temporarily disabling Windows agents .......................................................... 68
Temporarily disabling Windows 2000, Windows Server 2003,
or Windows XP Professional agents .................................................68
Resetting the prevention policy to the built-in Null policy ..........68
Temporarily disabling Windows NT agents ............................................ 69
Reinstalling Windows agents ............................................................................ 71
Chapter 4 Installing UNIX agents
About installing UNIX agents ............................................................................73
Bypassing prerequisite checks ..................................................................77
Installing an agent in verbose mode ................................................................. 78