Filter
Top Products
2 Troubleshooting Procedures
2.12 Bluetooth Troubleshooting
This section describes how to determine if the computer’s Bluetooth is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connection Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Make sure the wireless switch on the left side of the computer is turned “On”. If it is not,
slide the switch toward the back of the computer to turn it on.
Check 1 Execute Bluetooth test program. Perform the test following the instructions
described in Chapter 3, Bluetooth Test Program. You will need a second
computer that can communicate by the Bluetooth.
If the computer passes the test, the function is correctly working. If the computer
does not pass the test, go to check 2.
Check 2 The Bluetooth module may be defective or damaged. Replace it with a new one.
Then perform the test program again.
If the computer still does not pass the test, go to Procedure 2.
Procedure 2 Connector Check and Replacement Check
The HDD may be disconnected, or the Bluetooth module, Bluetooth cable or system board
may be damaged. Disassemble the computer following the steps described in Chapter 4,
Replacement Procedures and perform the following checks:
Check 1 Make sure the HDD is firmly connected to CN1900 on the system board.
If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.
2-46 [CONFIDENTIAL] PORTEGE M700/M750 Maintenance Manual (960-661)