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Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for
the following lengths of time from the date of purchase.
TPL-310AP – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the
right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part
to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All prod-
ucts that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned.
TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer con-
tained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any
unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any un-
authorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was
subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing
a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Materi-
al Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service
support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA
number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appro-
priately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return
shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not
limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE
CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT
THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD
PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,
OR OTHER HAZARD.