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WD ELEMENTS PLAY MULTIMEDIA DRIVE
USER MANUAL
APPENDIX – 65
KC Notice (Republic of Korea only)
Environmental Compliance (China)
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this Product requires
maintenance, either contact the dealer from whom you originally purchased the Product or visit our product
support Web site at http://support.wdc.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued)
will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided on your return paperwork. Your original box and packaging
materials should be kept for storing or shipping your WD product. To conclusively establish the period of
warranty, check the warranty expiration (serial number required) via http://support.wdc.com. WD shall have no
liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its
possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from
defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited
warranty depends on the country in which your Product was purchased. The term of your limited warranty is for
2 years in the Europe, the Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise
required by law. The term of your limited warranty period shall commence on the purchase date appearing on
your purchase receipt. WD may at its discretion make extended warranties available for purchase. WD shall have
no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted
defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the
Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels
and opening or removing external enclosures, unless the product is on the list of limited user-serviceable
products and the specific alteration is within the scope of the applicable instructions, as found at http://
support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the
limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified
above and at WD’s option, the repair or replacement of the Product with an equivalent or better Product. The
foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period
of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product,
whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The
remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied
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