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4-7 Troubleshooting the DocuColor
In Network Setup, when you are configuring your IPX (Novell) connection, the Docu-
Color queries the network for Novell file servers and print servers, and attaches to
them temporarily. If a guest login is enabled, it will be used. If not, you’ll be prompted
to log in from the DocuColor Control Panel.
If the selected NetWare file server does not have a guest account, or if the guest account
has expired or has been disabled by the NetWare supervisor, you will be prompted to
notify the IPX (Novell) administrator. In that case, you (or the supervisor) have two
options:
• Enable a guest account on the NetWare server for the purpose of setup.
• Log in to a different account. At the ENTER LOGIN NAME screen, change the default
name (guest) to supervisor or enter another valid login name. When you are
prompted for a password, enter the correct password for the account you named.
For any Novell error, make sure:
• Your IPX (Novell) network is connected to the DocuColor.
• The NetWare server you are trying to access is running.
• The Novell network has been configured with at least one print server and queue for
the DocuColor.
• You have the appropriate permissions.
• Each NetWare server is using one of the frame types you have set on the DocuColor
in Network/IPX/SPX Setup.