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Print-Quality Problems
Phaser® 6250 Color Laser Printer
4-13
Diagnosing Print-Quality Problems
Problem Solution
Lines, Smudges, or Streaks
Black and/or colored areas appear on the page
in all colors and/or in non-printed areas.
1. Verify that the paper you are using is the correct
type for the printer and is properly loaded. For
information on supported paper types and
weights, at the printer’s front panel, select
Troubleshooting, select Paper Jams, select
Paper Tips Page, then press the OK button.
2. Verify that the paper loaded in the tray matches
the paper type selected at the printer's front
panel and in the printer driver.
3. At the printer's front panel, select
Troubleshooting, select Print Quality
Problems, select Remove Print Smears, then
press the OK button.
Three cleaning pages will run through the printer.
Repeat this step until no toner appears on the
pages.
4. If the problem continues, replace the imaging
unit.
Repeating Defects
Marks or voids are regularly repeated on the
page.
1. At the printer’s front panel, select
Troubleshooting, select Print Quality
Problems, select Repeating Defects Page,
then press the OK button to print.
A page prints with guides to identify the defect
source.
2. Replace the supply identified on the Repeating
Defects Page to correct the problem.
Colors Align Incorrectly
Printed items appear to be blurry, hazy, or they
have halos.
1. Verify that the printer is on a solid, level, flat
surface.
2. At the printer’s front panel, select
Troubleshooting, select Print Quality
Problems, select Color Registration, then
press the OK button.
a. Vertical printing issues are corrected
automatically when the Color Registration
page is printed.
b. Horizontal printing issues are corrected when
you follow the directions provided on the
Color Registration page.
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P6250 (2400 x 600dpi)
P6250 (2400 x 600dpi)