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Print-Quality Problems
Phaser® 6250 Color Laser Printer
4-14
Fusing Is Incomplete
Toner appears to be missing from the print, or is
easy to rub off.
1. Verify that the paper you are using is the correct
type for the printer and is properly loaded. For
information on supported paper types and
weights, a the printer’s front panel, select
Troubleshooting, select Paper Jams, select
Paper Tips Page, then press the OK button to
print.
2. Verify that the paper loaded in the tray matches
the paper type selected at the printer's front
panel and in the printer driver.
3. If the problem continues, open and close the
selected paper tray or re-insert the paper loaded
in Tray 1 (MPT). The printer’s front panel prompts
you to confirm or change the paper type.
4. Select Change, then press the OK button. Set
the paper type to the next heavier type of
paper, then press the OK button.
NoteNoteNote
Paper types from lightest to heaviest are: Plain
Paper, Heavy Plain Paper, Thin Card Stock,
Thick Card Stock.
All Colors Too Light or Too Dark
Colors appear faded or too dark.
1. Use a different Color Correction mode. See the
“Color Settings” section on the following page for
detailed descriptions of the available settings.
a. For the best results for most documents, set
the TekColor Correction to Automatic.
b. If the print is too light, verify that the Print-
Quality Mode in the printer driver is not set
to Draft Mode.
2. Adjust the light or darkness levels.
At the printer’s front panel, select
Troubleshooting, select Print Quality
Problems, select Calibrate Colors, then select
Print Tutorial Page. Follow the procedure to
lighten or darken colors.
Poor Transparency Print Quality
Possible print-quality defects are occurring on
transparency film, such as:
■ Light and/or dark spots
■ Smeared toner
■ Light bands on print
■ Use only Phaser 25-Series Premium
Transparency Film.
■ Using non-Phaser 25-Series Premium
Transparency Film may cause print-quality
problems or damage to the printer's fuser.
Damage caused by using unsupported media is
not covered by the Xerox warranty, service
agreement, or Total Satisfaction Guarantee.
■ For a list of transparency part numbers, print the
Paper Tips Page.
At the printer’s front panel, select Information,
select Information Pages, select Paper Tips
Page, then press the OK button.
Diagnosing Print-Quality Problems (Continued)
Problem Solution