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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-3
Troubleshooting
Fault Clearance
When a fault occurs, check the Status Map on the Control Panel. A red flashing LED identifies
the problem area:-
Status Map
Document Jams
If a document jams while it is feeding through the Document Feeder, ‘Document Jam’ appears
on the display and the Document Jam LED on the Status Map will flash.
Details for clearing the three areas of the Document Feeder are given below.
Input Misfeed
Document
Jams
Paper
Jam
Bypass
Tray 1
Tray 2
1
! Open the Document Feeder top
cover.