Filter
Top Products
Print-Quality Problems
Phaser® 6280 Printer
109
Toner smears when
rubbed
The paper is damp.
Replace the paper. See About Paper on page 48.
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your
print driver settings are correct. See About Paper on page 48.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
The fuser is old or damaged.
Replace the fuser.
Blank pages Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6280support
, for
assistance.
Hair-like marks appear in
or around black half-tone
printing Shadows appear
around areas of dense
black printing
The paper was left unwrapped for a long time (especially in a dry environment).
Replace the paper. See About Paper on page 48.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that your
print driver settings are correct. See About Paper on page 48.
The transfer unit is old or damaged.
Replace the transfer unit.
Color around the edge of
printing is incorrect
The color registration is incorrect.
Adjust the color registration. See Color Registration on page 111.
Colored dots are printed
at regular intervals
(about 28 mm)
The print cartridge is dirty.
Clean the print cartridge.
Symptom Reason/Action