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Print-Quality Problems
Phaser® 6280 Printer
110
Partial blanks, creased
paper, or blotted printing
The paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See About Paper on
page 48.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the
condensation. If the problems still occurs, see the Xerox Support website,
www.xerox.com/office/6280support
, for assistance.
Vertical blanks The laser is being blocked.
Remove the print cartridges and clean all debris from the laser len(s) with a lint
free cloth.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as necessary.
The print cartridges are not Xerox print cartridges.
• Check the condition of the print cartridge, and replace as necessary.
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
necessary.
Slanted printing The paper guides in Tray 2, Tray 3, or Tray 1 (MPT) are not set correctly.
Reset the paper guides in Tray 2, Tray 3, or Tray 1 (MPT). See Loading Paper in
Trays 2-3 on page 55.
Horizontal bands,
approximately 22 mm
wide, appear vertically
every 73 mm
The print cartridge has been exposed to too much light; possibly from leaving
the front door open too long.
Replace the print cartridge.
Colors are blurry or there
is white area around
objects
Color to color alignment is not correct
Use the automatic color registration. See Color Registration on page 111.
Symptom Reason/Action