Chapter 6
Chapter 6: Troubleshooting
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6-1
Troubleshooting
Chapter6
Contacting Technical Support
.........................................................
6-2
Before Calling for Service .............................................................. 6-2
Printer Operation Problems
.............................................................
6-3
Print Quality Problems
.....................................................................
6-8
Control Panel Messages
.................................................................
6-15
Error Messages at Power On ....................................................... 6-18
Paper Jams
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6-19
What Causes a Paper Jam? ......................................................... 6-19
Locating the Jam .......................................................................... 6-19
Clearing the Jam .......................................................................... 6-20