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Troubleshooting
Printer Diagnostics
8/22/12 P1048261-004
FEED + PAUSE Self Test
Performing this self test resets the printer configuration to the factory default values. Perform a
sensor calibration after this self test. (See Calibrate the Ribbon and Media Sensors
on page 98.)
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold FEED + PAUSE while turning on (I) the printer.
3. Hold FEED + PAUSE until the first control panel light turns off.
The printer configuration is reset to the factory default values. No labels print at the end of
this test.
CANCEL + PAUSE Self Test
Performing this self test resets the network configuration to the factory default values.
To perform a CANCEL and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL + PAUSE while turning on (I) the printer.
3. Hold CANCEL + PAUSE until the first control panel light turns off.
The printer’s network configuration is reset to the factory default values. No labels print at
the end of this test.