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NSA-220 User’s Guide
143
CHAPTER 15
Troubleshooting
15.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware, Connections, and LEDs
• NSA Login and Access
• Reset the NSA
• I Cannot Access The NSA
• External USB Drives
• Media Server Functions
• Download Service and Broadcatching Functions
• Web Publishing
15.2 Power, Hardware, Connections, and LEDs
V The NSA PWR LED does not turn on (no LEDs are on).
• Make sure the NSA is turned on.
• Make sure you are using the power adaptor or cord included with the NSA.
• Make sure the power adaptor or cord is connected to the NSA and plugged in to an
appropriate power source. Make sure the power source is turned on.
• Turn the NSA off and on.
• If the problem continues, contact the vendor.
V An HDD LED is off.
The HDD LED is off when the NSA cannot detect a hard drive in the drive bay. Replace or
install a hard drive. See Installing or replacing a hard drive