Filter
Top Products
Chapter 15 Troubleshooting
NSA-220 User’s Guide
145
V The LAN LED (by the LAN port) is off.
• Make sure the Ethernet cable is connected properly to the NSA and connected to another
(Ethernet) device. Make sure the other device is turned on. If it’s connected directly to a
computer, make sure that the computer network card is working (ping 127.0.0.1 on the
computer).
• Use another Ethernet cable. If you’re connecting to a Gigabit Ethernet, make sure you’re
using an 8-wire Ethernet cable.
• If the problem continues, contact the vendor.
See Section 1.1.1 on page 26 for a description of NSA LEDs.
15.3 NSA Login and Access
V I forgot the server name of the NSA.
• The default server name is nsa220.
• Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin
privileges, you can directly change the IP address of the NSA using the NDU.
• If the server name has changed and you don’t have the NDU, see Section 15.3.1 on page
146 to use the RESET button to return the default setting.
V I cannot get to the NSA login screen.
• Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin
privileges, you can directly change the IP address of the NSA using the NDU.
• If you used the RESET button, the NSA may have a new IP address. Close and reopen the
NDU to discover the NSA.
• Make sure the NSA is turned on.
• If you are trying to login directly by typing the server name into your web browser’s
address field, make sure you are using the correct server name as the web site address.
• The default server name is nsa220, if you have changed the server name, use the new
one.
• If the server name has been changed and you do not know the new server name, see
the troubleshooting suggestions for I forgot the server name of the NSA.
• If it still doesn’t work, try using the NDU.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and Section 1.1.1 on page 26.