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TECHNICAL SUPPORT
3Com provides easy access to technical support information
through a variety of services. This appendix describes
these services.
Information contained in this appendix is correct at time of
publication. For the very latest, 3Com recommends that you
access the 3Com Corporation World Wide Web site.
Support from Your Network Supplier
If assistance is required, contact your computer supplier for
support and service of your 3Com network interface card.
When you contact your network supplier for assistance,
have the following information ready:
■ Diagnostic error messages
■ A list of system hardware and software, including
revision levels
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
■ World Wide Web site
■ 3Com Bulletin Board Service (3Com BBS)
■ 3Com Facts
SM
automated fax service
World Wide Web Site
Access the latest networking information on the
3Com Corporation World Wide Web site by entering
the URL into your Internet browser:
http://www.3com.com/
book Page 81 Monday, March 15, 1999 1:31 PM