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TECHNICAL SUPPORT
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of
publication. For the very latest, we recommend that you access 3Com
Corporation’s World Wide Web site as described below.
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a
week, through the following online systems:
■ World Wide Web site
■ 3Com Bulletin Board Service (3ComBBS)
■ 3ComFacts
SM
automated fax service
■ 3ComForum on CompuServe
®
online service
World Wide Web Site Access the latest networking information on 3Com Corporation’s World
Wide Web site by entering our URL into your Internet browser:
http://www.3Com.com/
This service features news and information about 3Com products,
customer service and support, 3Com Corporation’s latest news releases,
NetAge Magazine, and more.
3Com Bulletin Board
Service
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available via
modem or ISDN 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits,
no parity, and 1 stop bit. Call the telephone number nearest you:
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