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TROUBLESHOOTING AND ONLINE HELP RESOURCES
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Internet FTP
Provides free library containing the same files
as the BBS site. FTP to ftp.usr.com.
Internet on Demand
Provides automatic technical support through
a library containing product information,
quick reference cards, and installation help.
To obtain an index of available documents,
send a blank
e-mail to support@usr.com. To have a
document e-mailed to you, send the
document's number as the subject.
World Wide Web
A U.S. Robotics Home Page containing the
same information as the Internet on Demand
listing. Log on to:
www.usr.com/home/online/main.htm
CompuServe
Access the same information as the Internet
FTP site. Connect through the US Robotics
Forum or e-mail us through CompuServe
Mail for a response within 24 hours. The
U.S. Robotics forum address is GO
USROBOTICS. Address private messages
to 76711,707.
America Online
Go to the Keyword field and type
USROBOTICS to connect to various U.S.
Robotics resources, such as file libraries,
message boards, online customer support,
and product announcements.
Technical Support Hotline
Technical questions about U.S. Robotics
modems can also be answered by technical
support representatives. The hotline is a toll