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REGULATORY INFORMATION
147
exclusion or limitation of incidental or
consequential damages, so the above
exclusion or limitation may not apply to
you.
To obtain service under this limited warranty,
contact the 3Com Technical Support
Department at 847-982-5151 or by mail at
3Com, 7770 N. Frontage Road, Attn.:
Technical Support Dept., Skokie, Illinois
60077-2690. You will be given a Service
Repair Order (“SRO”) number to help 3Com
keep track of your limited warranty request.
Once you have received your SRO number,
take or send the product, postage prepaid and
insured, to 3Com, Attn: RMA, [your SRO#],
6201 W. Oakton, East Dock, Morton Grove,
IL 60053. Pack the modem in a strong
corrugated cardboard box with plenty of
packing material. DO NOT send the modem
back in its original box. DO NOT send
anything but the modem (do not send back the
power supply, CD-ROM, documentation,
etc.). If possible, send the modem via a courier
capable of tracking the progress of the
shipment. Include proof of the date of
purchase. IMPORTANT: If you send your
unit, pack it securely, and be sure that your
SRO number is visible on the outside of the
package.