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Troubleshooting
91
Printing - General
Problem
No. 1
When using 10BaseT cabling, the Print Server unit does not
work.
Solution
No. 2
Check the Hub’s link LED for the port to which the Print Server is
connected. If it is off, there is a problem in the network cable. If using
10BaseT or 100BaseT, check the LED next to the connector. It
should be on if the network connection is OK.
Problem
No. 2
A printing device connected to the a Print Server port cannot
print or prints garbage.
Solution
No. 2
Check the following:
• Cable connection between Print Server and printer.
• Serial port configuration, if a serial device.
• Printer driver in the application program or Windows matches the
printer.
Problem
No. 3
The Configuration button on the Printer Status screen in BiAdmin
is grayed out, even though my printer in bi-directional.
Solution
No. 3
The button is unavailable if the printer is busy. You must wait until
the printer is idle.