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78 Chapter 4
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE:
Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device. See “Running PQA Diagnostics Program” on page 50 for details.
1.
Boot from the diagnostics diskette and start the PQA program (See “Running PQA Diagnostics Program”
on page 50).
2.
Go to the diagnostic Diskette Drive in the test items.
3.
Press F2 in the test items.
4.
Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1.
Reconnect the external diskette drive/CD-ROM module.
2.
Replace the external diskette drive/CD-ROM module.
3.
Replace the main board.
External CD/DVD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD/DVD-ROM. Make sure that the CD/DVD-
ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive
to fail.
Do the following to select the test device:
1.
Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics
Program” on page 50.
2.
Go to the diagnostic CD/DVD-ROM in the test items.
3.
Press F2 in the test items.
4.
Follow the instructions in the message window.
If an error occurs, reconnect the connector on the main board. If the error still remains:
1.
Reconnect the external diskette drive/CD/DVD-ROM module.
2.
Replace the external diskette drive/CD/DVD-ROM module.
3.
Replace the main board.