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Chapter 7. Service Information
If problems persist after you check this manual, you can contact your
dealer or consult the technical service below:
For driver and hardware questions, please send an e-mail (Containing
detailed descriptions of the problem you come upon, the hardware and
software environment of your system) to the following address:
Taiwan: FAEIMG@acerperipherals.com.tw
USA: APAWeb@apa.acer.com
Europe: support@acerperipherals.nl
For free driver updates, product information and news release, please visit
the following web addresses:
http://www.acerperipherals.com.tw (Taiwan)
http://www.acerperipherals.com (USA)
http://www.acerperipherals.nl (Europe)
For questions on using the bundled application, please consult the
following web address:
http://www.ulead.com (Photo Express)
Re-packing Directions
To avoid unpredictable damages during transportation, please follow these
guidelines when repacking your scanner:
1. Use the original shipping container and packing materials for
repacking.
2. Send only the scanner and other hardware required to complete the
repair.
3. Enclose a document describing the problems you encountered.