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6.3 Operator Call Messages
Operator call messages appear if a problem with the printer requires
operator intervention, such as adding paper or closing the printer cover.
You should check the online/offline status of the printer after correcting a
problem; you may have to place the printer back on line by pressing
On Line
. Table 6–2 lists the operator call messages.
NOTE: The operator call message number flashes when it is displayed.
Table 6–2: Operator Call Messages
Message Meaning Corrective Action
11 PAPER OUT There is no paper in the
paper cassette.
Add paper to the paper cassette
(Section 2.6.1).
There is no paper cassette
installed in the printer,
or the cassette is not
installed securely.
Install the paper cassette securely
into the printer.
12 PRINTER OPEN The top cover of the
printer is open.
Close the top cover (Section 2.4).
13 PAPER JAM Paper is jammed
inside the printer.
Remove jammed paper from the
printer (Section 6.7).
14 NO EP-CART. There is no EP-S cartridge
in the printer.
Install an EP-S cartridge in the
printer (Section 7.3).
16 TONER LOW Toner in the EP-S cartridge
is not being distributed
evenly.
Remove the cartridge and rotate it
back and forth several times to re-
distribute toner evenly (Section 7.3).
The EP-S cartridge has
run out of toner.
Replace the EP-S cartridge (Sec-
tion 7.3).
PC LOAD A4 Load A4-size paper. Install an A4-size paper cassette
into the printer.
PC LOAD LETTER Load letter-size paper. Install a letter-size paper cassette
into the printer.
PC LOAD LEGAL Load legal-size paper. Install a legal-size paper cassette
into the printer.
PC LOAD EXEC Load executive-size paper. Install an executive-size paper
cassette into the printer.
PF FEED A4 Feed A4-size paper. Manually feed A4-size paper
into the printer.
Troubleshooting 6–3