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6.5 Service Call Messages
Service call messages indicate that the printer requires servicing by
a qualified Digital Customer Services engineer. Service messages are
preceded by the numbers 50 through 99.
Table 6–4: Service Call Messages
Message Meaning Corrective Action
XX SERVICE
(where XX equals a
number from
50–99)
Service is required to
correct the problem.
Call Digital for service (Chapter 8).
6.6 Common Operating Problems
Table 6–5 lists common operating problems and their possible solutions.
All solutions are listed in order of probability, and you should follow the
solutions in order. Check the table to solve printer problems before calling
for service.
NOTE: Since many problems with print quality could be caused by a faulty
component in the EP-S cartridge, it is recommended that you keep a spare
cartridge as a replacement. If you are experiencing a problem with print
quality that is not listed in the troubleshooting table, you can replace the
EP-S cartridge to see if it solves the problem before calling for service.
CAUTION: Be careful when checking items inside the printer, because the
fixing assembly may be hot.
Troubleshooting 6–7